KUALITAS PELAYANAN PEMBINAAN LEMBAGA PENANGGULANGAN BENCANA TERHADAP KEPUTUSAN SATUAN PENDIDIKAN DALAM MENGGUNAKAN JASA KONSELING PADA MUHAMMADIYAH DISASTER MANAGEMENT CENTER (MDMC) KABUPATEN PAMEKASAN ***)

  • Surahman Fajar MDMC

Abstract

Abstract: The context of the problem in this study about “Quality of disaster
management counseling service for education unit toward decision to use
counseling service of Muhammadiyah Disaster Management Center (MDMC)
Pamekasan Regency”. The result of this research by using multiple linear
analyzing show that quality of counseling service for education unit that consist
of Reliability X1, Responsiveness X2, Assurance X3, Empaty X4, dan Tangible X5
has effect toward decision of education unit in using counseling service of
Muhammadiyah Disaster Management Center (MDMC) Pamekasan Regency.

Keywords: Quality of Disaster Management Counseling Service for Education
Unit, Decision to Use Counseling Service of Muhammadiyah Disaster
Management Center (MDMC) Pamekasan Regency

Published
2020-01-30